Home&Garden Sales Policy

1. Product Availability

We strive to keep our inventory well-stocked to meet customer demand. However, due to high demand or supply chain disruptions, certain items may be temporarily out of stock. We will notify customers of any backordered items and provide estimated restock dates.

2. Pricing

All prices listed on our website and in-store are in U.S. dollars and are subject to change without prior notice. Prices are valid at the time of purchase and will be honored for online orders and in-store purchases.

3. Payment Methods

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. Payment must be completed at the time of purchase to secure the order.

4. Order Confirmation

After placing an order, customers will receive an order confirmation email with details of their purchase. If you do not receive this confirmation within 24 hours, please contact our customer service team.

5. Shipping Policy

  • Shipping Methods: We offer standard and expedited shipping options. Shipping costs will be calculated at checkout based on the order size, weight, and delivery location.
  • Delivery Time: Standard shipping usually takes 5-7 business days within Texas. Expedited shipping options are available for faster delivery.
  • International Shipping: Currently, we only ship within the United States.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return items within 30 days of receipt for a full refund or exchange, provided the items are unused, in their original packaging, and accompanied by a receipt.

  • Return Process: To initiate a return, please contact our customer service team for a return authorization and instructions.

7. Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer service team within 7 days of receipt. We will arrange for a replacement or refund at no additional cost to you.

8. Customer Support

Our customer service team is here to assist you with any inquiries regarding your order, products, or our policies. You can reach us via email, phone, or through our website’s contact form.